Our client, a leading UK Pensions Consultancy, is seeking an experienced Senior Pensions Administrator to join their Bristol office. This is an excellent opportunity to join a collaborative pensions administration team, taking ownership of complex Defined Benefit pension schemes while supporting the development of junior colleagues and delivering an exceptional service to clients and members.

Working across a varied portfolio of occupational pension schemes, you’ll handle a broad range of administration activities, provide technical expertise, and play an active role in mentoring team members. This role is ideal for an experienced pensions administrator looking to further develop their technical skills and progress their career within a well-established consultancy.

Why Join This Consultancy?

• Work with a diverse portfolio of Defined Benefit pension schemes
• Take on complex technical work and mentor junior colleagues
• Join a collaborative and supportive team environment
• Hybrid working and excellent career development opportunities
• Study support for professional pensions qualifications

Key Responsibilities:

• Administer Defined Benefit pension schemes, including complex member calculations and casework
• Review and check work completed by junior team members, providing guidance and technical support
• Maintain accurate member records and ensure work is completed within agreed service levels
• Respond to member, trustee and client enquiries by phone, email and letter
• Support the delivery of annual and ad hoc project work
• Liaise with clients, actuaries, payroll providers and other third parties
• Ensure compliance with pensions legislation, scheme rules and internal quality standards

About You:

• Previous UK Defined Benefit pensions administration experience
• Strong technical knowledge of pensions legislation and administration processes
• Experience checking work and supporting less experienced colleagues
• Excellent organisational, communication and problem-solving skills
• Strong attention to detail and customer-focused approach
• Proficiency in Microsoft Office, including Excel and Word
• Working towards, or willing to study for, a professional pensions qualification is advantageous

Benefits:

• Annual performance-based bonus
• Competitive Pension Plan
• 25 days holiday, with option to buy or sell additional days
• Private Medical Insurance
• Hybrid working model (typically 2 days in office)

To ensure all candidates have a fair opportunity to demonstrate their abilities throughout the recruitment process, adjustments may be required. If you require any reasonable adjustments, please let us know. All information will be treated in the strictest confidence and in accordance with data protection legislation.