Our client, a leading UK Pensions Consultancy, is seeking an experienced Deputy Administration Manager to join their Bristol team. This is an excellent opportunity for an experienced pensions administrator or senior administrator looking to step into a leadership role, supporting the delivery of high-quality administration services while developing people management experience.

Working across a portfolio of pension schemes, you’ll support the Administration Manager with team leadership, workflow management, client delivery, and technical oversight. This role offers a great balance of hands-on pensions administration, mentoring, and operational responsibility within a collaborative and supportive environment.

Why Join This Consultancy?

• Take the next step into a leadership role within a respected pensions consultancy
• Work with a varied portfolio of occupational pension schemes
• Develop your management and people leadership skills
• Gain exposure to a broad range of technical and project-based pensions work
• Hybrid working and excellent career development opportunities

Key Responsibilities:

• Support the day-to-day management of a pensions administration team and client portfolio
• Oversee annual and ad hoc projects, ensuring work is delivered to agreed timescales and regulatory requirements
• Review technical work and provide guidance to junior team members
• Monitor workflow, performance and service level agreements, ensuring high-quality client delivery
• Conduct appraisals, mentoring and probation reviews, supporting staff development
• Build strong relationships with clients and maintain a high standard of customer service
• Support billing, time recording, governance activities and operational reporting
• Deputise for the Administration Manager where required

About You:

• Significant UK Defined Benefit pensions administration experience
• Previous supervisory or workflow management experience
• Strong technical knowledge of pensions legislation and administration
• Excellent communication, organisational and stakeholder management skills
• Strong IT skills, including Microsoft Office applications
• Experience within a third-party pensions administration environment is advantageous, although strong in-house pensions experience will also be considered

Benefits:

• Annual performance-based bonus
• Competitive Pension Plan
• 25 days holiday, with option to buy or sell additional days
• Private Medical Insurance
• Hybrid working model (typically 2 days in office)

To ensure that all candidates have a fair opportunity to show their abilities during the recruitment process, adjustments may be required. If your physical or mental health or disability may require adjustments to be made to the process, please contact the team to discuss. All information will be treated in accordance with our data protection policy.