Our client, a leading UK Pensions Consultancy, is seeking an experienced Senior Pensions Administrator to join their Pensions Administration team in Reading. This is an excellent opportunity to work with a portfolio of insured pension arrangements, taking ownership of complex casework while supporting the development of junior colleagues and delivering a high-quality service to clients and members.

Working within a collaborative team, you’ll handle a broad range of pensions administration activities, provide technical expertise, and play an active role in mentoring colleagues. This role is ideal for an experienced pensions administrator looking to further develop their technical skills within the insurance pensions sector.

Why Join This Consultancy?

• Work with a varied portfolio of insured pension arrangements
• Take on complex technical work and mentor junior colleagues
• Join a supportive and collaborative team environment
• Hybrid working with a Reading-based office
• Study support and excellent career development opportunities

Key Responsibilities:

• Administer insured pension arrangements, including complex member calculations and casework
• Review and check work completed by junior team members, providing guidance and technical support
• Maintain accurate member records and ensure work is completed within agreed service levels
• Respond to member, client and third-party enquiries by phone, email and letter
• Support the delivery of annual and ad hoc project work
• Liaise with insurers, actuaries, consultants, payroll providers and other stakeholders
• Ensure compliance with pensions legislation, policy documentation and internal quality standards

About You:

• Previous UK pensions administration experience, ideally with insured pension arrangements
• Strong technical knowledge of pensions administration and relevant legislation
• Experience checking work and supporting less experienced colleagues
• Excellent organisational, communication and problem-solving skills
• Strong attention to detail and customer-focused approach
• Proficiency in Microsoft Office, including Excel and Word
• Working towards, or willing to study for, a professional pensions qualification is advantageous

Benefits:

• Annual performance-based bonus
• Competitive Pension Plan
• 25 days holiday, with option to buy or sell additional days
• Private Medical Insurance
• Hybrid working model (typically 2 days in office)

To ensure all candidates have a fair opportunity to demonstrate their abilities throughout the recruitment process, adjustments may be required. If you require any reasonable adjustments, please let us know. All information will be treated in the strictest confidence and in accordance with data protection legislation.